psychology Our Philosophy

Exceptional care shouldn't cost everything you have.

We connect families with world-class care in the Philippines and Thailand - where dedicated staff have time to truly care, at a fraction of Western costs.

Experience the Difference

Life Here: A New Perspective

Nursing care that feels like a community, not a clinic

Western long-term care systems share a common problem.

Families in the US, UK, Australia, and Europe pay $6,000-12,000+ per month for facilities where overworked staff juggle 15+ residents. Your loved one waits 30 minutes for help. Gets sedated instead of engaged. Becomes a number on a clipboard.

We found another way.

Our Story

We built this because we've lived it.

Both of us have family members who needed dementia care. Our experiences couldn't have been more different.

Dennis's family founded Mabuhaii Nursing Homes in the Philippines in 2011 — a care facility that has since served residents from the United States, United Kingdom, Australia, and Germany. When his mother and aunt were both diagnosed with dementia, Dennis was there daily — not just visiting, but spending real time alongside residents and staff. That proximity let him see something remarkable: residents who had been "problems" in Western facilities became people again. Not because of fancy amenities, but because caregivers had time to actually care. Help came in minutes, not half-hours. The goal was engagement, not sedation.

Jakub's story is one many Western families know too well. His grandmother's decline meant navigating a system designed to extract maximum payment for minimum care. Understaffed facilities where call buttons went unanswered for hours. "Memory care" units that were little more than warehouses with sedated residents. Staff stretched so thin that dignity became a luxury. And costs that threatened to consume everything the family had built over generations.

The contrast was undeniable. Same conditions. Same needs. Completely different outcomes - and costs a fraction of Western prices.

That's why we built BetterCare.Today - to help families escape the impossible choice between quality care and financial survival. Not a compromise. Not "good enough for the price." Exceptional care that happens to cost a fraction of what you'd pay in the West.

The solution is simpler than you think.

1:1

Staff Ratios

Lower labor costs mean more caregivers per resident - not fewer. US facilities average 1:15.

70-80%

Cost Savings

The same budget that barely covers a shared room in the US pays for private care with dedicated staff.

100-point

Facility Audit

Every partner facility personally inspected. We only work with places we'd trust with our own family.

Meet the Team

Our strength lies in our unique blend of professional expertise and deeply personal experience. We combine first-hand knowledge of the care industry, logistical precision, and a genuine understanding of the cultures we operate in.

Dennis Probst

Co-Founder

For 13 years, Dennis has had an insider's view of the Philippine care industry — not as a direct operator, but through close ties to Mabuhay Nursing Home, his family's facility. Regular visits and years of firsthand conversations have given him a deep understanding of what good care actually looks like.

He is your on-the-ground advocate in the Philippines. Having grown up in Germany and lived across the United States, Canada, Australia, and New Zealand, he understands what Western families expect from care. Now a longtime full-time resident of the Philippines, he pairs that perspective with genuine local knowledge.

His connection is also deeply personal. After both his mother and aunt battled dementia, he witnessed the profound challenges families face — and how the right environment can change everything.

He brings nearly 20 years of software engineering and consulting discipline to the care advisory process — ensuring every step of your family's journey is organized, transparent, and handled with precision.

Jakub Zwirko

Co-Founder

Based in Australia, Jakub brings decades of software engineering and product leadership experience to ensure BetterCare's platform is reliable and transparent. He focuses on building the trust families need when making critical care decisions from abroad.

His experience with Australia's largest wellbeing platform includes building systems that calculate retirement scenarios and insurance needs for thousands of families. This understanding of financial planning directly informs BetterCare's approach to making quality care affordable.

A FIRE (Financial Independence, Retire Early) advocate, Jakub created BetterCare to solve a problem for his own family - proving exceptional care doesn't require financial sacrifice. What started as a personal mission now helps families worldwide achieve quality care and financial peace of mind.

Lizcelle Buri

Clinical Care Coordinator, R.N.

Lizcelle brings over 8 years of healthcare experience to BetterCare.Today, specializing in clinical coordination and patient care management. As a registered nurse with extensive background in clinic management, medical assistance, and healthcare operations, she ensures every resident receives the highest standard of clinical oversight.

Lizcelle conducts medical evaluations, coordinates with facility staff, and ensures all health requirements are met with professional care. She serves as your primary clinical liaison throughout your loved one's care journey.

Our Support Team

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Poupere

Client Relations

Based in Australia, bringing cultural insight and empathy to your first consultation.

assignment

Julie

Logistics & Admin

On the ground in Angeles City, handling visas, documentation, and daily logistics.

Robert K.Seattle, Washington

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"Dad had a stroke in 2021, then early-stage dementia set in. I live in Seattle; he was alone in Phoenix. I was flying down every other weekend, burning through savings on home aides who kept quitting. The 'affordable' memory care options were $7,000 a month for a shared room and staff stretched impossibly thin. I'll be honest - I fought the idea of care overseas for months. Moving my father to the Philippines felt like abandonment. Then I visited the facility in Cebu. The head nurse knew every resident by name. The staff ratio was one-to-three, not one-to-fifteen. Dad's been there almost a year now. He has a private room, daily physical therapy, and caregivers who actually sit and talk with him. I video call twice a week and visit every quarter. He told me last month: 'I feel like people here actually see me.' That's when I knew we made the right call."

Ready to Explore Your Options?

Take the first step toward exceptional, affordable care for your loved one. Our team is here to listen and help.

Exceptional care shouldn't cost everything you have.

Life Here: A New Perspective

Western long-term care systems share a common problem.

We built this because we've lived it.

The solution is simpler than you think.